Maintenance Contracts

Service

Fire Alarm & Security Maintenance in Tashkent

Under a maintenance contract we look after the systems we installed ourselves — fire alarm, CCTV, access control and networks: scheduled inspections, logbooks and a pool of replacement equipment. For a system installed by someone else we run an audit ahead of an upgrade.

Free
site visit in Tashkent
1 day
quote and estimate
3 years
warranty on installation

What's included

Scope of work

  • Taking our own systems into maintenance, audit before an upgrade
  • Scheduled inspections with logbook entries
  • Emergency callouts with a fixed response time
  • Replacement pool and warranty exchange of equipment
  • Reporting ready for authority inspections

Fire alarm and security systems maintenance in Tashkent

Security systems die quietly. The fire panel's battery loses capacity and holds reserve for forty minutes instead of a day. The detector under a workshop ceiling grows a coat of dust and one day stops telling smoke from air. The gate camera spends a month writing into a full archive and nobody notices — until the day the footage is needed. Such things always surface the same way: during a fire, a theft or an inspection, at the most expensive possible moment.

For fire alarm systems, regular maintenance is not advice but a code requirement. Scheduled checks of the alarm and evacuation systems must follow a plan and be logged; that logbook is the first thing a fire inspector opens. A site without an active maintenance contract collects violation notices — and after an incident, absent maintenance turns from an administrative issue into a question of personal liability.

What a scheduled visit includes depends on the systems. For fire alarm: detector and loop checks, evacuation and standby-power tests. For CCTV: lens cleaning, recording and retention checks, firmware updates. For access control: controllers, locks and evacuation scenarios. For networks: switches, UPS units and batteries. Scope and frequency are fixed in the contract so both sides know what the service answers for.

Between scheduled visits the emergency line works. Requests come by phone or Telegram; diagnostics start immediately — remote access usually reveals the cause before the crew leaves the office. Typical response is within the business day; for critical sites we agree an SLA in hours. The spare-parts pool removes downtime rather than repair time: a faulty unit is swapped on site from our own reserve, and the removed one goes to the manufacturer for warranty repair.

We maintain the systems we installed ourselves and the equipment we supplied under contract — that is the condition under which we can answer for the result: the wiring map, the models, the site history and the quality of the installation are all known to us. A system built by another contractor we take on as a separate service: an audit before modernization. We recover the wiring map, draw up a defect list and cost out what is worth replacing. Once the equipment has been replaced, the site goes onto scheduled maintenance on the usual terms.

Branch networks get one contract for all sites: a single inspection plan, unified reporting, one phone number for every location from Tashkent to the regions. For property managers we report per building — convenient for passing costs to tenants.

The fee depends on the systems and the number of points and is quoted after the audit. It already covers scheduled visits, emergency callouts and record-keeping; parts are billed as used, with approval. Companies receive VAT invoices, closing documents and a logbook no inspection will question.

Typical solutions

Three service formats

Every site is priced individually: describe the task or send a plan — we will return a quote with an exact estimate within one business day.

Basic schedule

Office, store, small site

  • Scheduled visits once a quarter
  • Detector and lens cleaning, archive check
  • A maintenance log for inspections
  • Requests during working hours

Contract: from 1 year

Extended with SLA

Business center, plant, clinic

  • Monthly scheduled maintenance
  • Emergency response within agreed hours
  • A pool of replacement equipment
  • Remote diagnostics before the visit

Contract: 1 year, SLA in hours

A network of sites

Branches, store chains, property managers

  • One contract for all sites
  • A single schedule and per-building reporting
  • One phone number for every site
  • Per-building reports for cost recharging

Contract: individual

How we work

From audit to a schedule — 5 steps

1

A free audit

system condition, a defect list

2

Contract and schedule

scope, frequency, SLA

3

The first maintenance

cleaning, checks, consumable replacement

4

Emergency service

requests by phone and Telegram

5

Reporting

a log no inspection will question

Equipment

Spares and a replacement pool — from stock

Bolid, Rubezh, Hikvision, Dahua, ZKTeco, MikroTik — popular units and detectors kept in our Tashkent warehouse.

Equipment we install

Examples

Gallery

Next step

Ready to discuss your site?

An engineer visits sites in Tashkent free of charge; we send the estimate and quote within one business day.

How we work

SAT Solutions terms of work

3-year warranty on installation

Installation work is covered for 3 years; equipment for 1 to 3 years per the manufacturer. Warranty visits within one business day.

In-house installation team

3 engineers and 15 installers on staff, no subcontractors. We work in Tashkent and across Uzbekistan.

Engineer on site the same day

Site visits in Tashkent are free and happen on the day you call. Regions by arrangement.

Free estimate and quotation

After the survey we prepare an estimate and a commercial proposal within one business day. No obligation.

Contract, VAT, paperwork

Contract with a legal entity, invoice, VAT-compliant billing, acceptance acts and as-built documentation. We also work with private clients.

Licensed work

Security systems installation — National Guard of Uzbekistan licence No. 1554491. Fire alarm and evacuation systems — Ministry of Emergency Situations licence No. 913518. View licences

Questions & answers

Frequently asked questions

Is fire alarm maintenance mandatory?
Yes — regulations require regular scheduled checks of the fire alarm and evacuation systems with logbook records that inspectors ask for. Without an active contract the site collects violation notices.
What does a scheduled inspection include?
Detector and loop checks, evacuation test, battery and PSU condition, camera cleaning and archive control, firmware updates, logbook entries. The scope is fixed in the contract for your systems.
Will you maintain a system installed by another contractor?
We only maintain systems we installed ourselves. If the site was equipped by another contractor, we run a free audit and propose an upgrade with replacement equipment: once reinstalled, the system moves onto our maintenance contract with a warranty on equipment and work.
What is the emergency response time?
Per contract: the typical SLA is a same-business-day visit; for critical sites we agree response in hours. Phone and remote diagnostics start immediately.
Rate our work
Tap the stars