In short
- A CCTV and access control supplier in Uzbekistan is vetted on five points: a legal entity with a taxpayer identification number (TIN) that works with VAT and issues electronic invoices (ESF) through an EDI operator; installation permit documents — from the National Guard for security systems and from the Ministry of Emergency Situations for fire systems; a commercial quote with an exact model on every line; a written warranty with separate terms for works and for equipment; and a complete set of closing documents.
- Compare quotes line by line, not by the total.
What should you check before requesting a quote?
The first check takes ten minutes and removes most of the risk. The supplier must be a legal entity with a TIN that issues electronic invoices (ESF) through an electronic document interchange (EDI) operator. For a company that works with VAT this is not a formality: without an ESF the accounting department cannot record the purchase properly, and the issue has to be sorted out with the supplier after payment. The legal name, TIN and address are usually shown in the website footer or in the quote's details — match them against the contract and the invoice.
The second check is the scope of work. CCTV and access control are not just boxes to deliver: cameras have to be positioned, cable laid, the recorder, archive, access rights and turnstile integration configured. Ask who does the installation — the supplier's own staff or a hired crew — and who is accountable to you for the result as a whole. When supply and installation are split between two companies, the "is it the equipment or the installation" dispute becomes your problem at the first fault.
The third is price transparency. A supplier that publishes model prices in a catalogue lets you sanity-check the budget in advance and see what the quote is built from. Ask for manufacturer part numbers in the quote rather than descriptions such as "4 MP outdoor camera": specifications, warranty and compatibility can only be verified by part number.
Which documents does the supplier issue at each stage?
| Stage | Document | Why it matters |
|---|---|---|
| Price request | Commercial quote: model, part number, quantity, unit price, scope of works | Basis for comparison and for the contract specification |
| Contract | Supply and installation contract + specification annex | Fixes models, price, timing, acceptance procedure and warranty |
| Payment | Invoice for payment | Payment document under the contract |
| Shipment | Delivery note and ESF via the EDI operator | Goods and VAT accounting |
| Delivery | Manufacturer documents for the models: data sheets, manuals, certificates of conformity — on request, if required for the site or tender | Expert review, tender file, internal audit |
| Handover of works | Certificate of completed works and ESF for works | Closing the contract |
| System handover | As-built documentation: diagrams, equipment list with serial numbers, IP addresses, administrator accounts handed over against signature | Operation, warranty, future expansion |
| Warranty | Warranty card or warranty letter listing equipment and terms | Basis for warranty replacement |
On construction projects the client often requires its own format of closing documents: a local resource statement and a certificate of the cost of completed works (Forms 2 and 3), a bill of quantities, and as-built documentation stamped "completed as per design". Agree on the format before signing — redoing documents after handover takes longer than preparing them correctly the first time. SAT Solutions issues Forms 2 and 3 at the client's request.
This is how documents work at SAT Solutions. We work with VAT: e-invoices (ESF) are issued through an electronic document-exchange operator. We provide certificates of conformity and model data sheets on request — the client is entitled to ask for them, and we prepare them for the site or tender. We hand the system over with as-built documentation: diagrams, an equipment list with serial numbers, network addresses and accounts handed over against signature.
Administrator passwords are a separate point. A system whose passwords only the contractor knows does not really belong to you. Require the administrator accounts to be handed over by a signed act and changed at commissioning.
Which permits are needed to install security and fire systems in 2026?
Installation, commissioning and maintenance of security equipment and fire automation in Uzbekistan are carried out under a notification procedure set by Cabinet of Ministers Resolution No. 88 of 25 February 2022. For security systems the notification is filed with the National Guard; for fire alarms and automatic fire suppression — with the Ministry of Emergency Situations. The company receives a numbered confirmation of the notification, and that number can be checked in the open public register of licensing and notification services. Resolution No. 880 of 27 October 2018, still quoted by many texts, lost force on 1 March 2022.
Law No. ZRU-1099 of 27 November 2025 entered into force on 1 March 2026; it introduces a Ministry of Emergency Situations licence for the installation and maintenance of fire alarms and automatic fire suppression. As of the latest check (20 October 2026) the procedure for issuing the licence had not been approved, and the licensing portal offered only the notification for these works. Until the procedure is approved, the current Emergencies Ministry notification confirmation is checked; after approval, the licence. Check the status on license.gov.uz on the date of your purchase.
If the scope includes intruder alarms, panic buttons or fire automation, ask for the permit document numbers before signing and check that the types of work in the document match your scope: installation, commissioning, maintenance. SAT Solutions holds National Guard permit No. 1554491 and Ministry of Emergency Situations permit No. 913518; both are published on the "About" page.
How do you compare quotes from different suppliers?
Comparing totals is almost always misleading: the cheaper quote is usually the one with fewer disks, no cable or part of the works missing. Put the quotes into one table and compare line by line.
| Criterion | What to check | Why it matters |
|---|---|---|
| Model and part number | Exact manufacturer code on every item | An "equivalent" without a code cannot be compared |
| Quantity | Cameras, recorders, disks, switches, cable in metres | Under-counted cable comes back as an extra charge |
| Archive depth | How many days of recording the disk capacity gives at the stated bitrate | A difference in disks is a difference in both price and result |
| Power | Switch PoE budget versus camera consumption, UPS | Overloaded PoE makes cameras reboot |
| Scope of works | Mounting, cable laying, commissioning, remote access, training | Works are a noticeable share of the budget |
| Warranty | Separate terms for works and equipment | A warranty without a term in the contract does not work |
| Exclusions | Consumables, work at height, software licences, integrations | The main sources of extra charges |
An example of how works affect the estimate. Under the rates on the "Video surveillance" service page (prices as of 9 November 2026), mounting an indoor camera costs 155 000 UZS, an outdoor one 180 000, setup and commissioning of each camera 77 000, and cable laying 7 000 UZS per metre. On a site with 32 cameras and 1 440 m of cable, cable laying alone comes to 10 080 000 UZS — more than mounting all the cameras together (5 160 000). In our calculation for such a site, works made up 22.5% of the budget. A quote where cable is "included" as one line without metres cannot be checked.
What should the supply and installation contract include?
- Subject and specification: model, part number, quantity and price of every item — in an annex to the contract.
- Price and currency: price in UZS; if some items are linked to a foreign currency, agree in advance whether the price is fixed on the contract date or recalculated on the payment date.
- Delivery, installation and handover dates, and what counts as a delay caused by the client — premises not ready, no access.
- Acceptance procedure: checking the image of every camera, recording, archive depth, remote access and access points; signing the act.
- Warranty: separate terms for works and equipment, how to file a claim and the response time.
- Handover of documents and passwords: list of as-built documents and an act transferring the accounts.
- Warranty replacement: who dismounts and remounts the equipment, who takes it to the service centre, how long the system runs without it.
- Liability of the parties and dispute resolution.
Which signs in a quote should raise questions?
None of these signs alone means a bad supplier, but each needs clarification before payment:
- the quote has no part numbers, only descriptions like "4 MP camera";
- an "analogue" or "equivalent" is listed without specifications and model code;
- the supplier does not issue an ESF or suggests documenting part of the amount differently;
- the warranty is promised verbally and is not in the contract;
- there is no permit document number for the security or fire part;
- the handover package has no certificate of completion and no as-built documentation;
- the archive is promised "for a month" without a bitrate and disk capacity calculation;
- the database of faces and fingerprints for access control is offered in a foreign cloud. Article 27-1 of Law No. ZRU-547 "On Personal Data", as amended by Law No. ZRU-1125 of 26 March 2026, requires biometric data to be stored in Uzbekistan, and face and fingerprint templates in access terminals are biometric data under Article 26 of the same law.
Procurement checklist: 12 points before signing the contract
- Legal entity, TIN and address match in the quote, contract and invoice.
- The supplier issues ESFs through an EDI operator; VAT handling is confirmed.
- For the security and fire part there are National Guard and Emergencies Ministry permit document numbers, and the types of work match the scope.
- Every item in the quote has an exact model and manufacturer part number.
- Cable is given in metres, works as separate lines.
- Archive depth is calculated: number of cameras × bitrate × days.
- PoE budget and UPS capacity are calculated for the real load.
- Warranty for works and for equipment is written separately and with terms.
- For access control biometrics, the database location is specified — in Uzbekistan.
- The set of as-built documents and the format of closing documents are defined.
- Handover of administrator passwords by act is provided for.
- The warranty replacement procedure and response time are written into the contract.
About the company
- SAT Solutions is a brand of SUPPLY AND TRANSPORTATION LLC, TIN 308603912. Tashkent, 5 Katta Darkhon Street; +998 97 862-66-99; sales@satsolutions.uz; Mon–Fri 9:00–18:00.
- Equipment supply and installation: CCTV, access control and turnstiles, time attendance, intruder and fire alarms, intercoms, structured cabling and LAN, Wi-Fi, fibre, server rooms. Installation by our own staff: 3 engineers and 15 installers.
- Documents on the "About" page: National Guard permit No. 1554491 — installation, commissioning and maintenance of security equipment; Ministry of Emergency Situations permit No. 913518 of 23 July 2025 — installation, commissioning and maintenance of fire alarms and automatic fire suppression; both issued under the notification procedure of Resolution No. 88 of 25.02.2022.
- We work with VAT; e-invoices (ESF) are issued through an electronic document-exchange operator.
- Certificates of conformity and model data sheets on request; Forms 2 and 3 at the client's request; the system is handed over with as-built documentation and accounts against signature.
- 3-year warranty on installation works; manufacturer's warranty of 1 to 3 years on equipment.
- satsolutions.uz catalogue: more than 2,500 items, prices in UZS including VAT. Own warehouse in Tashkent, fast-moving items in stock.
- Send us your technical specification — we will prepare a quote with a specification and a statement of works; quotes within 24 hours. Specifications and procurement requests are accepted via the "Supply and tenders" page.
FAQ
Does a CCTV and alarm supplier need a licence in Uzbekistan in 2026?
Installation and maintenance of security systems and fire automation are carried out under the notification procedure of Cabinet of Ministers Resolution No. 88 of 25 February 2022: security systems — National Guard, fire systems — Ministry of Emergency Situations. Law No. ZRU-1099, in force since 1 March 2026, introduces a Ministry of Emergency Situations licence for fire alarms and automatic fire suppression; as of the latest check (20 October 2026) the procedure for issuing it had not been approved — check the status on license.gov.uz on the date of purchase. Ask for the document number and check it in the open register. SAT Solutions holds National Guard permit No. 1554491 and Ministry of Emergency Situations permit No. 913518.
Can you buy equipment from one supplier and order installation from another?
Yes: supply without installation is a common arrangement for installation contractors. What matters is splitting the warranty in the contracts: the supplier is responsible for the equipment, the installer for the works, and at a fault you first establish whose area it is. If you want a single accountable party, order supply and installation together.
Which equipment documents can you request from the supplier?
Manufacturer data sheets and manuals, a list with serial numbers and, if your site or tender requires them, certificates of conformity for specific models. It is best to put the certificate requirement straight into the technical specification so that suppliers include it in their offers. SAT Solutions provides certificates of conformity and model data sheets on request.
What warranty on CCTV and access control is considered normal?
The key is a written warranty with separate terms for works and equipment. At SAT Solutions the warranty on installation works is 3 years; equipment is covered by the manufacturer's warranty of 1 to 3 years.
Where should the face and fingerprint database for access control be stored?
In Uzbekistan. Face and fingerprint templates are biometric data (Article 26 of ZRU-547), and Article 27-1 as amended by ZRU-1125 of 26 March 2026 makes storing biometrics in the country mandatory. A local server or terminals on site meet this requirement.
Installation works cost calculator
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Read also
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How to Write a CCTV Technical Specification for a Tender: Structure, Parameters and Uzbek Regulations
What Makes Up the Price of CCTV: Cameras, Recorder, Installation
What Makes Up the Price of Access ControlRelated services
